Organizational Behavior: Key Concepts, Skills, & Best Practices with Student CD and Management Skill Booster Card

Part 1 Managing People in a Global Economy
Chapter 1: Needed: People-Centered Organizations and Workplaces
Chapter 2: Cultivating Organizational Culture and Ethical Behavior
Chapter 3: Developing Global Managers

Part II: Managing Individuals
Chapter 4: Understanding Social Perception and Managing Diversity
Chapter 5: Appreciating Individual Differences (Self-Concept, Personality, Emotions)
Chapter 6: Motivation I: Needs, Job Design, and Satisfaction
Chapter 7: Motivation II: Equity, Expectancy, and Goal Setting
Chapter 8: Improving Performance with Feedback, Rewards, and Positive Reinforcement

Part III: Making Decisions and Managing Social Processes
Chapter 9: Making Decisions
Chapter 10: Effective Groups and Teamwork
Chapter 11: Managing Conflict and Negotiating

Part IV: Managing Organizational Processes
Chapter 12: Communicating in the Internet Age
Chapter 13: Influence, Power, and Politics (An Organizational Survival Kit)
Chapter 14: Leadership

Part V: Managing Evolving Organizations
Chapter 15: Designing Effective Organizations
Chapter 16: Managing Change and Organizational Learning

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